Shipping Policy

Delivery Times

United States of America - Free shipping on all orders. DoozyPet uses USPS  for fast tracked delivery 4 - 10 days. 

Canada - Free Shipping - ETA is 16 - 26 days. 

United Kingdom - Free Shipping - ETA is 20 - 40 days. 

EU - Free Shipping - ETA is 13 - 26 days. 

*Italy - Free Shipping - ETA is 29 - 60 days due to delays in postal service. 

Rest Of World - Free Shipping - ETA is 20 - 60 days. 

*These charges are for shipping costs only and does not cover import liabilities that may be applied by the government of the destination country. DoozyPet does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Under no circumstance will DoozyPet accept any orders back due to a rejection of customs charges. Orders cannot be returned to sender. For further information, we recommend you contact your local customs office. 

Processing Time

We pride ourselves in getting your goods out the door and on the way to you, where they belong. When your order is placed we take 4-5 days to process them and send the tracking code to you.

Once the order is dispatched we will send you an email to keep you updated.

 

Who pays for international import duties and taxes?

Orders shipped internationally may be subject to import duties and taxes upon receipt in destination country. The customer is responsible for any customs charges that may be applied to the shipment. Unfortunately, DoozyPet has no control over these charges and is not responsible for any actions taken by customs or delivery services.